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A Detailed Guide to Aeroflot Airlines 

Aeroflot Airlines is the flag carrier and largest airline in Russia. The airline is headquartered in Moscow, Russia with hubs at Sheremetyevo International Airport and Krasnoyark-International Airport. Aeroflot offers its service to 146 destinations worldwide in 52 countries. The airline was founded in 1923, which makes it the oldest airline in the country. The airline has 171 aircraft: 112 Airbus aircraft and 59 Boeing aircraft. Aeroflot is a member of SkyTeam alliance which is one of the largest airline alliances in the world. Here in this article, you will get the necessary information about the airline like how to book the flight, the classes offered by the airline, etc. 

Classes offered by Aeroflot Airlines 

Aeroflot Airlines offers three classes which are Economy, Comfort and Business class. Each class offers different services which you can see below in more detail: 

Economy Class 

It is the cheapest class of the airline which is best for budget travelers. In economy class, you are not allowed to carry checked baggage for free. If you have a long route flight, the airline offers an amenity kit that includes a blanket, pillow, etc. Each seat has an entertainment screen where you can watch the movie and listen to the music. 

Comfort Class 

Comfort class passengers are allowed to carry one checked bag for free. They can also select the seat in advance according to their preference. The seats are larger and more comfortable than the economy class, they are also reclinable. The special menu has more than 25 varieties of food. Additionally, passengers get priority check-in at the airport. 

Business Class 

In business class, passengers can carry two checked bags for free. Passengers have priority check-in at the airport, check-in of luggage, and priority service at the ticket office. They also get access to the airport lounge where passengers can rest. Business class offers privacy to passengers by offering business class cabins on the flight. 

How do I make a reservation with Aeroflot Airlines? 

To make a reservation with Aeroflot, passengers have different options such as accessing the website or app and connecting with the airline. To make a reservation with the airline, follow the steps below: 

Make a reservation online: 

  • Visit the Aeroflot website and click on the "flights" section 

  • Then, choose the type of trip, one-way or round-trip, that you want to fly. 
  • In the next step, enter the name of the departure and arrival destination airport and select the date when you want to fly. 
  • Now, select passenger numbers with ages and tap on search flights 
  • According to your details, you find the list of available flights and choose one according to your preference 
  • Now, select the type of payment and complete the reservation process to pay.  

After completing the booking process with the airline, you will receive the confirmation message within a few minutes. 

Make a reservation offline: 

The other way to make the booking with Aeroflot is through connecting with the airline's customer service. To contact the airline's support, dial the support number which is +7 (495) 223-5555. Once you connect with the agent, share the necessary details like the type of trip, class, destinations, etc. and the airline's support will share the list of flights. Choose the flight, as per your preference and complete the booking process with the help of the airline's support. Once the booking process is completed, you will receive a confirmation message from Aeroflot Airlines. 

How do you make changes to an Aeroflot flight? 

Yes, if you want to make changes to your booked Aeroflot flight due to changes in your travel plan, then you can see the necessary information below. You can see the guide to making changes below: 

  • Open the Aeroflot website and click on the "manage my reservations" section 
  • In the following country, enter the reservation reference, the reservation confirmation number, and the passenger's last name and tap on Search for flights 
  • Now, select your reservation and click on the "Change flight" section 
  • Make any changes to your booked flight by entering the new departure, arrival and tap destination in the search flights section 
  • Choose the new flight and complete the flight modification process with Aeroflot

Once the change process is completed, you will receive the change confirmation email from Aeroflot. You can also contact the Aeroflot customer service team in case you face any issues in the online process. To connect with the airline agent, dial +7 (495) 223-5555. 

What are Aeroflot's change policies? 

To make changes to your booked Aeroflot flight, you need to follow the change policy that is introduced by the airline. You can see the change policies below: 

  • You can change your Aeroflot flight for free within 24 hours of booking the flight. 
  • For economy class, the airline does not allow changes after 24 hours of booking the flight. 
  • After you check in with the airline, you cannot make changes to your booked flight.
  • If the reservation is made by a third party, then the airline does not allow changes to be made through the airline's legal channels. 
  • You have to pay the difference between the new and old flights. 
  • If the flight is changed by the airline, you can cancel the flight and request a full refund. 

Aeroflot contact details 

  • Website : https://www.aeroflot.ru/us-en 
  • Contact number: +7 (495) 223-5555 
  • The airline's postal address: 1 Arabt St. Moscow, 119019 
  • Luggage center number: 011 7 495 544 33 25
  • The official e-mail address of the airline: callcenter@aeroflot.ru 
+1-888-876-9712